InterMed is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is THE LAW poster.

Start Over with Job Search

Returning Applicant?  Login Now

Medical Receptionist - Family Medicine
Job Code:2019-FODEN RD-113
Location:Foden Rd
Department:FR Family Practice
Schedule:Full Time 32-40 hrs/wk

Job Responsibilities:

Responsible for greeting incoming patients, collecting payments from patients, scheduling appointments as necessary for follow up and ancillary appointments, and post charges as applicable.

• Greet incoming patients using friendly, respectful communication
• Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
• Accept patient payments and document accordingly
   - Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays 
   - Maintain accurate transaction batches on credit card machine; balance cash drawer
   - Assist billing office with problem resolution as necessary
• Notify clinical staff that patient has arrived via the EMR
• Make patient aware of any unusual delay in their appointment time
• Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
• Be familiar with forms necessary for patient appointments
    - To include printing, assembling, and mailing patient packets
• Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
• Ability to prioritize telephone encounters
• Monitor automated confirmation calls and update EMR
• Flexibility and willingness to work as a team member
• Proficient with Windows based computer applications
   - Accurate transcribing and data entry skills
   - Excellent typing and accurate documentation of patient encounter

Job Qualifications:
• High school graduate
• Experience working in a medical setting
• Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
• Ability to work independently and accurately
• Ability to work well in busy environment

Other Job Information (if applicable):

InterMed is an Equal Opportunity Employer. If you have any questions about this position, please contact us at


InterMed is an Equal Opportunity Employer.