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Urgent Care Clinical Coordinator
Job Code:2020-FODEN RD-013
Location:Foden Rd
Department:Quick Care
Schedule:Full Time 32-40 hrs/wk

Job Responsibilities:
  • Directly supervises clinical and administrative staff within the department
    • Develops New Employee Orientation within department
    • Performs initial and regular competencies of clinical staff to assure clinical standards are met and maintained
    • Facilitates annual evaluations of staff
    • Mentors and councils staff to include initiating Performance Improvement Plans
    • Assures adequate staffing levels based on physician to staff ratio
    • Coordinate and conduct regular staff meetings
  • Evaluates workloads, patient flow and efficiencies and collaborates with Practice Manager on improvements
  • Acts as first line resource for staff and physicians
  • Fosters intradepartmental support and collaboration
  • Acts as second line resource for IT issues
  • Authorizes physician schedule changes
  • Champions organizational quality care initiatives
  • Facilitates first line patient complaints with resolution and documentation
  • Distributes practice management reports as directed by Department Chief and Practice Manager
  • Coordinates and/or monitors staffing hours and payroll records to minimize overtime while maintaining adequate staffing levels
  • Manages second & third level patient communication, i.e, no-show letters, and collaborates with primary care practices regarding patient discharge
  • Coordinates clinical competencies for staff to include program development, content, assessment, documentation and maintenance of training records
  • Serves as ergonomic liaison to Safety Administrator
  • Provides coverage for manager in his/her absence
  • Fosters an enhanced team environment
  • Prioritizes, organizes, and plans work independently

Job Qualifications:


  • Unencumbered Maine RN license
  • Three Years Hospital Nursing and/or Urgent Care experience preferred
  • Emergency Severity Index (ESI-5) Triage Competency and Pediatric Early Warning Score (PEWS) knowledge
  • BLS
  • I.V. and Phlebotomy Competent
  • Professional appearance and demeanor
  • Successful completion of RN program; BSN preferred
  • Minimum 2 years supervisory experience in a clinical setting preferred
  • Proficiency in MS office applications; Word, Excel, Power Point, Outlook
  • Excellent professional judgment and decision making ability
  • Proven leadership skills
  • Excellent communication skills both oral and written
  • Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors

Other Job Information (if applicable):
40 hours per week, 8 hour shifts between the hours of 7:00 am and 7:00 pm. Some holiday and weekend coverage as necessary.

InterMed is an Equal Opportunity Employer. If you have any questions about this position, please contact us at

InterMed is an Equal Opportunity Employer.